Homeowner FAQs

Common questions from homeowners

Below are answers to some of the questions homeowners often ask when exploring solar financing. If you don’t see your question here, our team is happy to help.

What does Sunrise Financial do?

Sunrise Financial helps homeowners understand the financing side of solar. Our role is to provide clear information, explain options, and guide homeowners through the process so they can make informed decisions.

Do I need to understand solar financing before getting started?

No. Many homeowners start with limited familiarity. We focus on explaining how financing works step by step, using plain language and clear examples.

Am I required to move forward once I start the process?

No. Exploring your options does not obligate you to move forward. We encourage homeowners to take their time reviewing details and asking questions before making any decisions.

How long does the process usually take?

Timelines can vary depending on the project and individual circumstances. We focus on helping homeowners understand each stage so they know what to expect as the process moves forward.

Will I know the details before making a decision?

Yes. We prioritize transparency and review important details upfront so homeowners understand terms, responsibilities, and next steps before proceeding.

What if I have questions along the way?

Questions are expected. Support is available throughout the process, and homeowners are encouraged to reach out whenever they need clarification or assistance.

Does Sunrise Financial install solar systems?

No. Sunrise Financial focuses on financing and guidance. Installation is handled by solar professionals. Our role is to support homeowners on the financial side.

Is solar financing the same for every homeowner?

No. Every home and situation is different. We help homeowners understand how financing may apply to their specific circumstances so they can decide what’s right for them.

Do you offer a customer portal?

Yes. Current customers may have access to a secure customer portal, where applicable, to view relevant information and manage certain items.

How do I get started?

You can begin by learning more about how the process works or by contacting us with questions. We’re here to help you take the next step when you’re ready.

Still have questions?

If you don’t see what you’re looking for, our team is happy to help.